Shipping

At Jaiyah, we strive to provide the best possible shipping experience for our customers. Here is our general shipping policy:

Processing Time: Orders are typically processed within 1-2 business days from the date the order was placed. During peak times, such as holidays or sales, processing times may be longer.

Shipping Methods: Standard shipping is free on every order. If you need your order sooner, expedited shipping is available at an additional cost. The available shipping methods and estimated delivery times are displayed at checkout.

Shipping Rates: Standard shipping is free. Expedited rates depend on the destination and the shipping method you select, and the cost is displayed at checkout before the order is submitted.

Shipping Carrier: We use several shipping carriers, including USPS, FedEx, and UPS. The carrier used for your order will depend on the shipping method selected and the destination of the package.

Tracking Information: Once your order has shipped, you will receive an email notification with tracking information. You can also track your package by logging into your account on our website.

Shipping Restrictions: We currently only ship within the United States. Any shipping restrictions will be noted on the product page.

Shipping Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders that are lost or delayed due to an incorrect or incomplete shipping address.

Delivery Timeframe: The estimated delivery time provided at checkout is an estimate only and not a guaranteed delivery date. Delivery times may vary due to carrier delays, weather, or other factors beyond our control.

Signature Requirement: Some orders may require a signature upon delivery. If you are not available to sign for the package, the carrier may leave a notice with instructions on how to schedule a redelivery or pick up the package.

Shipping Questions: If you have any questions or concerns about shipping, please contact us at Support@jaiyah.com. We will do our best to assist you and provide updates on the status of your order.